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Frequently Asked Questions

Our customer support team are on hand to answer any queries you may have. But take some time to read through some of the most frequently asked questions below.

How do I make a booking through Cairo Bus Rentals?
Making a booking through Cairo Bus Rentals is simple. All you need to do is fill out our online form including how many travellers, your flight details and your overseas address and we’ll do the rest.

I can’t find my booking location
If you can’t find your booking location just get in touch with a member of our customer service team who will be happy to help you.

How can I pay for my booking?
You can pay using all major debit and credit cards as well as Paypal.

Is making payment on your website secure?
It’s safe to make payment online with Cairo Bus Rentals. Our online booking system is fully secured to ensure the safe encryption of your card details.

How do I make changes to my reservation?
It’s easy to make changes to your reservation. Just contact a member of our customer service team who are on hand to assist you.

Can I make a booking for a child under 2 years?
You can make a booking for a child under 2 years. Please get in touch with a member of our customer service team who can make arrangements on your behalf.

Am I able to include extra luggage items with my booking?
Yes. It is possible to include extra luggage items to your booking. If you require this service please get in touch with a member of our customer support team who will discuss the costs with you.

Are your vehicles able to accommodate wheelchair users?
It is advisable that you contact a member of our customer support team if you require a vehicle with wheelchair access so that we are able to make arrangements on your behalf.

What areas do you cover?
We cover all areas of Cairo.

Do your buses and coaches come with WiFi?
Yes. Our buses and coaches come with WiFi.

What are your opening hours?
Cairo Bus Rentals is open 24 hours a day, 7 days a week.

How far in advance should I place my booking with you?
We recommend that you book with us at least 3 hours in advance of your departure.

See what our customers are saying

"We have been using Cairo Bus Rentals now for over 3 years and they have never let us down and always provide a first class service to our business."- Jason Hargreaves